Successful property management in Catonsville and the surrounding areas requires dedicated property marketing services. We’ve honed our approach to allow your property to reach an ideal audience of excellent rental candidates. 

Capture Property Photos:

Our trusted photographers will capture beautiful professional photos that depict your property in its best light. 

Creating Listings:

We craft a standout property listing that captivates the audience and helps you accelerate your occupancy timeline.

As a property owner, leasing can be one of the most time-consuming duties that arises. However, with a professional management team at your disposal, you can dedicate your valuable time elsewhere. We provide a comprehensive approach to leasing. 

Our team will interface directly with prospective tenants, responding to inquiries, scheduling showings, and processing applications.

Tenant Screening and Lease Creation:

 Our industry-leaning tenant screening looks at every aspect of their renter profile, from finances and employment to criminal background checks and landlord testimonials. With this information in-hand, we bring you in to select your “dream tenant,” and begin the process to get them into their new home. We’ll craft a rental agreement that is attractive to tenants while still protecting your rights and interests. 

Move-In Inspections: 

With our team, move-in day is streamlined. We coordinate with tenants, collect security deposits, and complete a comprehensive move-in checklist that documents your property in the ideal condition for new tenants, establishing a baseline for the property, and protecting you, the homeowner. Once complete, your new tenant is ready to move in.

Managing tenant needs and expectations is an essential piece of the management process. 

24/7 Maintenance: 

Ongoing maintenance is one of the most stressful aspects of self managing your property. When maintenance emergencies arrive, you’ll want trusted vendors at your disposal that can remedy problems quickly, and effectively the first time. We’ve gone through the process of selecting a maintenance team that meets those requirements excellently. You and your tenants can access emergency maintenance services 24/7.

Direct Tenant Communication (Web Portal):

Questions and concerns may arise from your tenants. We provide an easily accessible method for them to communicate with our team so that we can address their needs in a timely manner. They’ll never struggle to get a hold of us. Simple but effective details like this allow us to create a positive experience for tenants. 

Non-Emergency Maintenance Tickets:

When a maintenance issue arises that does not require immediate remediation, tenants can go through our efficient ticketing system that allows us to balance budget and maintenance needs effectively. 

Another ongoing responsibility that can eat up owners’ time is managing the collection of rent. 

As your property managers, we take care of all rent collection duties. We establish online portals and automated payments systems to make it easy for tenants, and will effectively remediate instances of late payments. 

Owner Distributions

Once we’ve collected rent, we deliver your distributions to you. Before distribution, we’ll deduct any maintenance costs that may have been incurred during the payment period, as well as subtract your management fee. That means you don’t have to worry about subtracting these fees from your distribution yourself. 

Another ongoing responsibility that can eat up owners’ time is managing the collection of rent. 

As your property managers, we take care of all rent collection duties. We establish online portals and automated payments systems to make it easy for tenants, and will effectively remediate instances of late payments. 

Owner Distributions

Once we’ve collected rent, we deliver your distributions to you. Before distribution, we’ll deduct any maintenance costs that may have been incurred during the payment period, as well as subtract your management fee. That means you don’t have to worry about subtracting these fees from your distribution yourself. 

Effectively managing move-outs is as essential as taking care of move-ins. It requires a high level of detail orientation. 

Tenant’s will deliver proper notice as outlined in lease agreements, and we will notify you as soon as we receive that correspondence. We’ll perform a comprehensive move-out walkthrough inspection that documents the condition of the property. We’ll confer with maintenance vendors to assess whether there need to be deposit deductions. Once those deductions have been processed, we’ll handle the return of security deposits to former tenants.

We value the relationships we build with each client. The property management industry thrives on respectful, mutually-beneficial partnerships between owners and managers. If you’re satisfied with the results, we encourage you to refer friends and colleagues to us. If they sign on, we offer you a referral bonus of up to $500 to show our appreciation.